Last updated: June 2026 · Applies to all nunstar platform services · Philippines
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and nunstar ("nunstar," "we," "us," or "our"), the operator of the online gaming platform accessible at nunstar.one and its associated subdomains and mobile interfaces (collectively, the "Platform").
By registering an account, accessing the Platform, depositing funds, or participating in any game or promotion offered by nunstar, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any provision of these Terms, you must immediately cease use of the Platform.
These Terms apply to all users of the nunstar Platform regardless of the method of access — desktop browser, mobile browser, or any other interface — and regardless of the specific services accessed, including but not limited to live casino games, slots, bingo, fishing games, sports betting, and all promotional activities.
nunstar strictly enforces a minimum age requirement of twenty-one (21) years for all platform users, in accordance with Philippine law and PAGCOR regulations governing online gambling. Any individual under the age of 21 is expressly prohibited from registering an account, depositing funds, or participating in any game or promotion on the nunstar Platform. nunstar reserves the right to request age verification documents at any time and to immediately close any account found to belong to an underage user, forfeiting any balance held in such account.
The nunstar Platform is intended solely for use by players physically located within the Republic of the Philippines. Access to the Platform from jurisdictions where online gambling is prohibited is strictly forbidden. It is the sole responsibility of the user to determine whether accessing nunstar is lawful in their location. nunstar does not represent or warrant that the Platform is legal or available in any specific jurisdiction outside the Philippines.
To register a nunstar account, you must provide accurate, current, and complete information including a valid email address, active Philippine mobile number, and your full legal name as it appears on a Philippine-issued government identification document. Providing false, misleading, or incomplete information during registration constitutes a material breach of these Terms and may result in immediate account termination and forfeiture of any associated balance.
Each individual is permitted to hold only one (1) active account on the nunstar Platform. Duplicate accounts, whether created by the same person using different email addresses, mobile numbers, or identification documents, are strictly prohibited. nunstar employs technical and manual verification procedures to detect duplicate accounts. Upon detection, all duplicate accounts will be closed and any bonuses credited to such accounts will be voided.
nunstar is required to verify the identity of all players prior to processing withdrawal requests. KYC verification requires submission of at least one valid Philippine government-issued photo identification document (such as a Philippine National ID, passport, driver's license, SSS ID, GSIS ID, or Postal ID). nunstar reserves the right to request additional documentation, including proof of address or source of funds, where deemed necessary for compliance purposes. Accounts that fail or refuse KYC verification may have withdrawal privileges suspended until verification is satisfactorily completed.
You are solely responsible for maintaining the confidentiality and security of your nunstar account credentials, including your username, password, and any two-factor authentication codes associated with your account. You agree to notify nunstar immediately if you suspect any unauthorized access to or use of your account.
nunstar will not be liable for any loss or damage arising from your failure to comply with this security obligation. You acknowledge that any activity conducted through your account — whether or not authorized by you — is your responsibility unless you have promptly notified nunstar of unauthorized access and nunstar has confirmed receipt of such notification.
You must not share your account credentials with any third party. You must not allow any other individual, including family members, to use your nunstar account. Each account is strictly personal and non-transferable.
nunstar accepts deposits and processes withdrawals via the following Philippine payment methods: GCash, PayMaya (Maya), BDO online banking, BPI online banking, Metrobank online banking, UnionBank online banking, PNB online banking, and InstaPay-enabled transfers. All transactions are denominated in Philippine Peso (PHP / ₱). nunstar does not accept cryptocurrency or foreign currency transactions.
The minimum deposit amount is PHP 100. The minimum withdrawal amount is PHP 200. Maximum single transaction limits and daily transaction limits apply and are displayed within the nunstar account cashier section. These limits may vary based on your account's verification status and VIP level.
Withdrawal requests are processed subject to completion of KYC verification. Verified accounts typically receive GCash and PayMaya withdrawals within one (1) to four (4) hours during normal operating hours. Bank transfer withdrawals may take up to one (1) business day. nunstar reserves the right to delay withdrawals pending additional verification checks where required for compliance or fraud prevention purposes.
nunstar holds player funds in accounts segregated from the company's operational funds. This ensures that player balances are protected from claims by the company's creditors and are available for withdrawal subject to these Terms.
nunstar offers various bonuses and promotional incentives including, but not limited to, welcome deposit match bonuses, daily rebates, reload bonuses, free spins, and VIP cashback. All bonuses are subject to specific terms communicated at the time of the offer, including wagering requirements, eligible games, minimum deposit amounts, maximum withdrawal limits from bonus winnings, and expiration dates.
General bonus principles applicable to all nunstar promotions include: (a) bonus abuse, including but not limited to bonus hunting, arbitrage betting, and coordinated multi-account bonus claiming, is strictly prohibited and will result in account suspension and forfeiture of all associated bonuses and winnings; (b) nunstar reserves the right to modify or withdraw any bonus offer at its sole discretion with reasonable notice; and (c) where a conflict exists between these Terms and the specific terms of a promotion, the specific promotion terms shall prevail.
Players are responsible for reviewing and understanding the full terms of any bonus before accepting it. Acceptance of a bonus constitutes agreement to all associated terms and conditions.
nunstar's non-live games (slots, fishing games, bingo) utilise certified Random Number Generator (RNG) technology to ensure random and fair game outcomes. These systems are independently tested and certified by recognised gaming testing laboratories. nunstar publishes Return to Player (RTP) rates for all slot titles, accessible within the platform's game information sections.
Live dealer games are conducted by real human dealers operating under studio conditions monitored for integrity. Game results in live dealer environments are determined by physical outcomes (cards dealt, wheel spins, dice rolls) rather than software RNG systems.
Any attempt to manipulate game outcomes, exploit software errors, use automated betting systems in violation of game rules, or collude with other players or dealers constitutes a serious breach of these Terms. nunstar reserves the right to void winnings, close accounts, and report such conduct to relevant authorities where evidence of such manipulation is identified.
nunstar is committed to promoting responsible gambling among its Philippine player community. The platform provides the following responsible gaming tools, all of which are accessible directly from your logged-in account settings:
Self-exclusion and deposit limits take effect immediately upon activation. Requests to remove or reduce restrictions are subject to a mandatory review period to ensure the decision is considered carefully and not made impulsively.
If you believe your gambling is becoming problematic, please use the responsible gaming tools in your nunstar account or contact our 24/7 support team via Live Chat. All responsible gaming communications are handled with complete confidentiality.
The following conduct is strictly prohibited on the nunstar Platform and may result in immediate account suspension, permanent closure, forfeiture of balance, and reporting to relevant Philippine authorities:
All content on the nunstar Platform — including but not limited to the nunstar brand name and logo, website design, graphics, text, game interfaces, and promotional materials — is the exclusive intellectual property of nunstar or its licensed content providers and is protected under applicable Philippine and international intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only. Any reproduction, distribution, modification, or public display of Platform content without the prior written consent of nunstar is strictly prohibited.
To the maximum extent permitted by applicable Philippine law, nunstar's total liability to any player arising out of or in connection with these Terms or use of the Platform shall not exceed the total amount deposited by that player in the twelve (12) months immediately preceding the claim.
nunstar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of gaming opportunities, arising from: (a) Platform unavailability due to scheduled or emergency maintenance; (b) internet connectivity issues outside nunstar's control; (c) force majeure events including but not limited to natural disasters, power outages, or government-mandated restrictions; or (d) any action or inaction by third-party payment processors.
nunstar reserves the right to suspend or permanently close any player account at its sole discretion where it has reasonable grounds to believe that: (a) these Terms have been violated; (b) the account poses a fraud, money laundering, or regulatory compliance risk; (c) the player is under 21 years of age; or (d) the player is not physically located in the Philippines.
Where an account is closed due to the player's own breach of these Terms, any remaining balance may be withheld pending investigation and may be forfeited where the breach is confirmed. Where an account is closed for reasons not attributable to the player's breach, any remaining verified balance will be returned to the player's registered payment method within a reasonable timeframe.
Players may voluntarily close their nunstar account at any time by contacting the support team via Live Chat or the registered contact email. Voluntary account closure requests are processed within two (2) business days.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. The parties submit to the exclusive jurisdiction of the appropriate courts of the Philippines for the resolution of any dispute arising under these Terms that cannot be resolved through the nunstar dispute resolution process.
In the event of a dispute, players are required to first contact nunstar's support team and allow nunstar a reasonable opportunity to investigate and resolve the matter. Escalation to formal legal proceedings prior to exhausting nunstar's internal dispute resolution process is discouraged and may affect the outcome of any subsequent legal proceedings.
nunstar reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email to the address associated with their nunstar account and/or via a prominent notice on the Platform. Continued use of the Platform following notice of amendments constitutes acceptance of the revised Terms.
It is the player's responsibility to review these Terms periodically. The date of last revision is displayed at the top of this page. Where a player does not agree to the revised Terms, they must immediately cease using the Platform and may request account closure as described in Section 11.
For questions, disputes, or support matters relating to these Terms, players may contact nunstar through the following channel:
Email: [email protected]
Live Chat: Available 24/7 via the nunstar Platform for registered players.
nunstar aims to respond to all formal written inquiries within two (2) business days. For urgent account security matters, Live Chat is the recommended contact method as it provides the fastest response.
A summary of what nunstar guarantees to every Filipino player on the platform.
All nunstar games are certified by independent testing labs. RNG systems are audited regularly. RTP rates are published transparently for every slot title on the platform.
Your nunstar balance is held in segregated accounts, separate from operational funds. Your money is protected and available for withdrawal per these Terms at all times.
Deposit limits, session timers, cooling-off, and self-exclusion are all available immediately from your nunstar account. We take responsible gaming seriously — not as a checkbox, but as a commitment.
nunstar operates in compliance with PAGCOR's regulations for Philippine online gaming. We uphold the regulatory standards designed to protect Filipino players and ensure a fair, safe gaming environment.
GCash, PayMaya, and major Philippine bank withdrawals processed within 1–4 hours for verified accounts. All transactions in Philippine Peso — no currency conversion, no hidden fees.
Our support team is available around the clock via Live Chat — English and Tagalog-capable agents who understand the nunstar platform and can resolve most issues in a single session.
Now that you've reviewed the Terms, you're ready to enjoy the nunstar platform with full confidence. Live casino, slots, PBA sports betting — all in one account, accessible from anywhere in the Philippines.
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